Privacy Policy

Effective Date: December 20, 2024

At ZiloolBike, accessible from ziloolbike.com, one of our primary concerns is the privacy of our visitors. This Privacy Policy document outlines the types of personal information that is collected and recorded by ZiloolBike, and how we use that data. By using our website, you agree to the collection and use of information in accordance with this policy.

If you have any questions or require further information regarding our Privacy Policy, please contact us using the information provided below.

Contact Information
Street Address: 5074 W County 490 Rd, Manila, Arkansas
Phone Number: (870) 561-9962
Email: info@ziloolbike.com
Website: ziloolbike.com

1. Information We Collect

We collect several types of information to provide and improve our services to you. The types of personal data we collect include:

  • Personal Identification Information: This includes your name, email address, phone number, billing and shipping addresses, and payment information.
  • Usage Data: This includes information about how you access and use our website, such as IP address, browser type, browsing behavior, and pages visited.
  • Cookies: We use cookies to enhance your user experience. Cookies help us to analyze web traffic, remember your preferences, and personalize content.

2. How We Use Your Information

The information we collect is used for a variety of purposes, including:

  • To process your orders and deliver products and services.
  • To improve our website and offer a better user experience.
  • To communicate with you, including sending promotional emails or newsletters (if you opt-in).
  • To respond to inquiries, provide customer support, and handle returns or exchanges.
  • To monitor usage and detect potential issues or fraud.

3. Sharing Your Information

We do not sell, trade, or rent your personal data to third parties. However, we may share your data with third parties in the following cases:

  • Service Providers: We may share information with third-party vendors who assist us in operating our website, conducting our business, or servicing you (e.g., payment processors, shipping carriers).
  • Legal Compliance: We may disclose your information if required by law or in response to a valid legal request (e.g., subpoena, court order).
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred.

4. Data Security

We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. These precautions include using encryption, secure servers, and other industry-standard measures. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Data Protection Rights

As a user of our services, you have the following rights regarding your personal data:

  • Right to Access: You can request a copy of the personal data we hold about you.
  • Right to Rectification: You can request that we correct any inaccurate or incomplete information.
  • Right to Erasure: You can request that we delete your personal data, subject to certain legal limitations.
  • Right to Restriction of Processing: You can request that we restrict the processing of your personal data under certain conditions.
  • Right to Data Portability: You can request a copy of your data in a structured, commonly used format.
  • Right to Object: You can object to the processing of your personal data for specific purposes (e.g., direct marketing).

If you wish to exercise any of these rights, please contact us at the provided contact information.

6. Cookies

Cookies are small text files stored on your device to enhance user experience. We use cookies for the following purposes:

  • Necessary Cookies: These are essential for the functioning of our website (e.g., remembering items in your cart).
  • Performance Cookies: These cookies collect information about how users interact with our website to improve its functionality.
  • Targeting Cookies: These cookies track your browsing habits to deliver personalized advertisements or content.

You can control cookie settings through your browser. However, disabling certain cookies may impact your experience on our website.

7. Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal data from children. If you believe we have inadvertently collected data from a child under 13, please contact us immediately, and we will take steps to remove that information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will post the updated policy on this page and update the “Effective Date” at the top. We encourage you to review this policy periodically for any updates.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Email: info@ziloolbike.com
Phone: (870) 561-9962
Mailing Address: 5074 W County 490 Rd, Manila, Arkansas